Customer Reviews
I have used High End four times since moving to Philly. They have installed my XM radio, an auto starter for my husband’s car, an auto starter for my car, and an after market rear defrost kit for my car.
For the after market defrost kit, I bought it and took it to my regular mechanic. He told me it would take at least 5 hours, and he was not certain it could be done. I decided to try to install it myself, but I couldn’t figure out the electrical. I brought it to High End, and they installed the electrical into the car’s original defrost system (instead of the clip on one that came with the kit). They ended up having to repair the defrost switch, and did that at no additional charge. They charged me for 2 hours time, which struck me as very fair, and they warranted the performance, even though it was an after market product that they don’t sell.
They put a remote starter in my husband’s automatic car, and it worked great. They then installed one in my stickshift. The stickshift is a lot more expensive — but it was still less than when I had it done in Boston with a different car 10 years ago. They checked my oil before they tested it, and realized I was low. They added oil for me at no charge!
They always finish in the time they estimate. I won’t go anywhere else in Philly for something that High End can do
Wilbert Gould 8/27/14 I was at High End Car Audio today and my experience was on point. They were very professional and helpful. The price that was given to me days ago was the price I paid today and it was very reasonable for the excellent work they did. I called about a small issue I am having with the product and Anthony said bring it back in to have it resolved. He even hand delivered to me my daughter's jacket she left there days ago when we came over from Jersey. I will be a returning customer. Highend2 months agoGot a lot of work done on my 2010 Maxima, Great Prices and great customer service. This is my second car they have done all my work on and no complaints on either. Def continuing with them from here on out. Ask for Ant or Tom, they will def work with you and also give you other ideas so your car stands out amongst the rest!
in the last week
Anthony and his staff are not only professional, courteous and efficient but absolutely AWESOME!!!I first went to them for 2 key fobs about 2 weeks ago. I couldn’t believe the price. While there Anthony and I discussed prices of parts for my ’09 Saturn Vue. He told me if I ever needed a part to call him.
Today, my mechanic said I needed to get a headlight assembly because my headlight kept going out. When I spoke w/ Anthony, he told me to come in and let them check it out. After a few minutes, Anthony told me the housing was burned out and I didn’t need the assembly after all. They saved me a good bit of money between the two visits.
I highly recommend High End.
- Hanover, MD
- William D
I have been to this shop on multiple occasions. My first time was to have them install items I supplied being Plasma Glow lightning eyes on my headlights and Plasma Glow mud flaps with LED. They looked great. My second trip back I brought VOLT HID headlights for the main and fogs (shipped from Canada), LED strip lights under my car so that when I remotely open my car or open a door it lights up under my car, LED’s for my reverse lights and license plate, a sport/bull bar for the front of my car (which the under front they had to cut some out for the brackets), they adjusted some nerf/step bars I had previously installed at Pepboys that weren’t put on even, they had to re-install the Plasma Glow mud flap LED because they went bad (I didn’t purchase from them), and re-install Plasma Glow lightning eyes that went bad (again I didn’t buy from them). Everything was installed great and looked great and the amount of money charged to install was reasonable. About 3 months go by and my HID main right headlight is buzzing and then stays on even when I shut my car off…turns out relay switch (one I bought from Canada) was bad. I brought it in and they fixed it with replacing with one of their relays. A week later the relay goes bad on main left headlight (again not theirs). I bring it in and they replace with their relay. About 2 weeks goes by and the left main HID headlight is out….ballast is bad. This keeps going on for another month until I have all relays and ballasts except the ballast in right main headlight replaced with one of theirs. I am in and out their shop at least 5 times with problems arising from the HID set I didn’t buy from them. I now have a manufacturer defect in my left headlight with condensation. GMC gave me a rash of ridiculous reasons why they wouldn’t cover it under warranty. They resealed it for me. But a couple weeks later condensation came back. Problem they attempted to fix couldn’t be fixed…could only be solved with replacing the headlight. So I decided to wait it out a little while to see if the condensation would go away. It didn’t and during this time when I finally think problem is fixed on my HID’s….again my right main HID headlight goes out and my Plasma Glow lightning eyes go bad again (2nd bad set within 6 months but last set bought from them and covered under warranty so replaced free), and my Plasma Glow mud flap LED go bad yet again (2 sets and both it was the left each time and not bought from them). So my left headlight had to be fixed there was too much condensation and of course all the other stuff…so they offered to find me a OEM headlight and give me cost when they did. They found one and only charged me cost and no labor to put it in and also they fixed my main right HID headlight with a new ballast (Volt ballast from canada went bad), they replaced my lightning eyes but this time installed them inside/under my headlights and it should help and they look much better, they re-installed the Plasma Glow LED mud flaps (again I supplied them for the 3rd time). Through all of my trips back and forth and me being frustrated (mostly not at them) they were always trying to help me and give me the best price. Anthony helped me most of the time and he was always trying to help me out. Tony (his father) had to get involved at the end because I was having so many issues with the 3rd party products I was bringing in and he would be very helpful in trying to explain to me the pitfalls of doing that. 2 bottom lines here…if you ever need any custom work done on your car get it done here…they don’t have customers drop off $200,000 cars for no reason…they do a great job and you can depend they will take good care of your car. DON’T buy any 3rd party products and bring it to them to install…they will install it gladly don’t get me wrong…but buy it from them BECAUSE they back it up with their warranty and if anything goes wrong with it they are happy to fix the problem. Take it from me who has had nothing but nightmare problems bringing in 3rd party products…BUY IT FROM THEM and HAVE THEM INSTALL IT. It’s not worth trying to save a buck here or there. Thanks so much for all your help and understanding ANTHONY & TONY & UNCLE (I’m so sorry but I’m going blank). The 3 of you have been great to me and I will recommend you to anyone that needs custom work done.
William,S
Southampton, PA
4/14/2014Top shop in the tri-state area amazing service, professional installs and are very professional when it comes to the sales part also. They will work with you and do not pressure you into buying anything you don’t need like some shops I went to did and will work around the stuff you want and not what they think is right for the car which some shops I went to did. They put us(the customers) first and will only suggest what we should do to improve on our ideas.
Also they get the work done on time most of the work they do is done in only one day they worked with me when I came into add to my system also suggested a few Ideas that I didn’t even think of and am going to go back to add. Like I said they didn’t try to pressure me to buy it that day or to rush me into getting it done ASAP.
I highly recommend high end vine street stereo!!
Louis B
So yes. It’s not the cheapest auto radio place around. But it is undoubtedly about the best place around to get your vehicle’s sound, safety, audio or navigation system worked on by accomplished experts. I still shudder when I think of my Jeep’s audio system installation way back in Alexandria, VA by a supposedly reputable shop that left a gauged-up interior trim. So I wanted work on my brand new Subaru performed by the best, the absolute best, and I was ready to pay for it. I came to High End Vine Stereo and I didn’t regret it.
The work I needed to do was to hack a potentially unsafe feature that comes in with factory-installed radio/Nav system in all new Subarus. They were knowledgeable, efficient and courteous. The work was performed spotlessly and quickly. I was absolutely pleased. I will be back for the installation of other systems in my new “baby”….
Andrew S
Their service five years ago was excellent, speedy, and inexpensive. I called today for advice on a DIY update on the same project on my car. Not only did Anthony Jr.remember me, but he explained step by step how to fix it by myself, which I did, easily. I highly recommend this company
Garret K
They are amazing over there I brought my jeep in and they took care of everything I needed and more highly recommend I will bring every new car there in the future Love this place
A Google User
I was having problems with my car alarm, so I took it to High End because of the positive reviews I read. Now, I am writing one myself. The guys at High End were up front and honest, and took me back to the garage to show me what was wrong with my system. Then they explained all the options I had. I highly recommend them! LLKelly R
7 months ago-
I went in with what I thought was a broken speakers (I do not know much about cars mind you). They realized that I didn’t know much about cars and kept everything as clear as possible and I understood everything. They assessed me as needing a new radio system and were correct. They priced my new system (the exact one I wanted with all the functions) at same price as Best Buy and other national stores and also installed for the same ($60). They hooked up everything then and there and kept me abreast of all updates on my car. Even when it was done, the manager helped me with a squeaking belt in the engine just because they love cars and seeing them run well (my car is 9 years old and I’ve kept it in great condition). I recommend them and will return next time I have problems with my system or if I would like to upgrade anything on my car.Michael Stevenson
a month ago-
Professional and knowledgeable group of guys. Did not know much about what I wanted, but they helped me figure out exactly what I was looking for, without feeling pressured or like they were trying to push for than I wanted. Also very reasonably priced. My system is off the chain!Jacqueline Monique…
I went to High End to get my windows tinted. I heard of them through word of mouth and read about their great reputation. These guys are highly professional and very nice. The establishment looks professional. The tint turned out PERFECT, no bubbles or wrinkles. It was totally seamless. They gave me advice regarding tint by showing me real life examples of tinting options and giving me instructions on what to do after the tint is placed. The process took approximately two hours, which means that they took their time to make sure my tint was exceptional, and it is. I would recommend this place to anyone who wants to customize their vehicle.
Melody W…
I had a really amazing experience with High End Car Stereo.
After quite a bit of researching and calling around to a number of shops (many of which promised to call me back with info, but never did), I got to talk to Anthony from High End about installing an auxiliary input in my X5, so I can play music from my Android.
Anthony was very friendly and patient as he explained the process and pricing to me, never assuming that because I’m a woman, I’d be unfamiliar with the technical components of the job detail.
The long and short: After talking with Anthony on a Monday or Tuesday, I dropped my car off that Friday, and within just a couple of hours of the shop opening, I got the call that my car was done!
While I was reluctant to go through with it at first, the $150 price tag for PROFESSIONAL installation (I’d purchased my own part online) proved totally, absolutely worth it.
I don’t care what they say on You Tube, hyping you up about how ‘easily’ you can do this kind of stuff yourself, I know that things would NEVER have turned out so beautifully without the skill of the High End guys.
My car looked like it hadn’t even been touched — just a tiny input jack, neatly installed discretely in my center console ashtray. Love it. Those glove box installs are for suckers!
Icing on the cake: High End provides a warranty on the work AND free parking to customers on the day of service. That’s a major win, here in Center City.
Nothing but positive things to say from me. I’d definitely recommend High End, if you want car audio work that’s expertly done.
Very professional, very large selection…
Ian Machan…
Very professional, very large selection, If you want it they have it or can get it with in a day or so. Anthony is very professional and friendly and is an honest guy, family owned and operated. These bad reviews are probably their competition. I went here purely by luck as i passed by it. I was looking for certain LEDs. Anthony sold me what he had for my car and ordered the rest and they came in 2 days. I live in NJ and will cross the bridge just to use these guys. Great tint shop as well. Coolest and latest in automotive alarms. Thanks again!!!
If you love your car…this is the place to go
John D…
If you love your car and you want the best subject matter experts working on it, this is the place to go. These guys have done extensive work on my Porsche and it was all done flawlessly. They treat their customer’s cars as if they are their own – they are perfectionists.. They understand customer service and when they say your car will be done on a certain date for a certain price, they deliver – every time! From a brand new head end unit to painting and powdercoating to putting a new cabriolet roof on they have transformed my car. I would highly recommend Tony and his team!.
Ron Rizzardi, Pine Grove, Pa…
I recently purchased a set of Hertz High Energy 165xl components from you. I have them run active off of a pioneer stage 4 dex p99rs reciever, crossed at 63hz and 2500hz, 36db slope, and a Soundstream reference 4.920 amp giving them about 145 watts I had to write to tell you how truly amazing these speakers sound. I am extremely impressed. I have been through many different brands of component speakers, from Infinity Kappas, Polk Momos, MbQuarts, and most recently DLS iridiums, and none compared to the sound of the Hertz set. They have ridiculous bottom end for a 6 1/2″ woofer, tight in the middle, and the tweeters are smooth as silk. Hats off to you guys for dealing such a fantastic product. I’m off to Daytona for Spring break nationals in march with the 370z. I cant wait for the judges to give them a listen! Thanks again, guys.
Andrew Kruc, Philadelphia, PA…
This is Andrew. I recently purchased a JL sub for my Nissan Altima, and all I can say is WOW! After Tom tweaked the amp and I messed around with the factory EQ, the sound is just incredible now! This sub is so diverse. I love how certain low notes shake the car when listening to ‘Top 40’, but can still enjoy the unmistakeable recording quality of Motown tracks that do not require overpowering bass. I am more than happy with the finished product, and will return to High End when I decide to upgrade something else in my cars – present and future. Thanks again Anthony and Tom!
Kellie C. M…
Do you love your car like Paris HIlton?
My boyfriend, Jon, is such a person. He drives an early 90s BMW and its an understatement to say that its his baby. He’s spent countless time and money on detailing this car, not for show or for resale value (is there such a thing for a car?), but for pleasure. The trim is important, which front grill to upgrade to is a source of great debate and the rims.OMG! The next purchase of rims will keep a loving smile on his face for weeks. Nobody’s even allowed to eat in this car…. So, the place he takes this car (i.e. his best friend) for upkeep and installation is as important a decision as which doctor should do your heart surgery. Jon takes his baby to High End Stereo. I rolled my eyes at first. I’m a girl. Even Though I can appreciate loving your car outfit it with the best and cleverest gizmos, the nightmare i get is of me picking up my own car one day to find it bouncing on hydraulics with too-big tires and a subwoofer that makes it impossible for me to hear myself think! I’d rather be watching “What Not To Wear”. But then I accompanied him to High End to drop his ride off for another installation and I was very impressed. I think this place is the world’s last bastion of good customer service. Jon’s gotten his current rims, his remote-start alarm system, interior speakers, amplifiers, amplifiers, a new high-voltage battery, Xenon high-intensity headlights, and a new headunit with DVD flip-out screen from High End Stereo. The owner Mike and his brother Tom run this outfit and for the most part, its a family affair. Most guys managing, scheduling and doing installations are their relatives. Tom, who’s the warmest and the most “out front” with customers, is always smiling and joking around. He’d work around the clock if he had to, he’s even said it. Someone even called a few days after Jon’s last service to find out how everything was and if he was having any problems! Oh, and this is the place Bernard Hopkins takes his car to for major auto “pimpage.” I’m letting my boyfriend talk me into some “upgrades” for my car; new speakers, rims….I guess its only fair my car looks as good as I do. I’m taking it to High End!
The only place i trust…mmv215
I first became aware of Highend from the previous owner of my car; its alarm system was originally installed there. This past summer I finally decided to take the leap and get a new audio reciever installed; being a female I am very picky by nature. With the help of the salesman/owner I decided to go with an Alpine receiver that had a built in bluetooth, as well as inputs for mp3 and Ipod’s. When it comes to decissions like this, I am a perfectionist… and i truely had no complaints. The guys there worked together on my car being that the previous owner of the car had mangled the wiring behind the dash. The staff are all courteous and helpful. I truely recommend anyone looking to have audio and/or alarm installations done to visit Highend; you will not be disappointed, I know I’m not… will be getting my remote start done next month!
These Guys are Perfectionists!…ChrisM5
Went to High End Stereo to have a radar system with a laser defuser installed. I was uneasy turning the keys over to my first luxury car that had less than 100 miles on it. After talking to the guys for a few minutes, it was obvious that these guys are pros who take their work very seriously.
They had to remove both front and back bumper to install this stealth radar system. the job was treated as if it were their own car. About six months later, I wanted them to make some adjustements that were within warranty and expected to have some difficulty and a big bill for labor. I was impressed with their flexibility and commitment to their warranty. They completed the adjustements that day and everything was covered.
I highlhy recommend these guys whether you’re bringing in your 2001 Honda Accord or your 2009 Lamborghini.
This is the Place To Go !!!!…npeterson0717
I went to High-End a Year ago with my New Buick Enclave. I had them fit screens into my headrests. They customized the screens right into the headrest. It looked flawless. No Wires hanging out anywhere. I just bought a new car and plan to go directly to High-End. The Owner is very willing to help and the work gets done within a day usually.
Installed a Remote Start…Chris7123
They installed a remote start in my car and did a great job. It works great every morning. Good prices and I was in and out.
Very pleased!…kJxxBawler
After going to several Car Stereo places in and around the city with bad experiences, it was a relief to find a place with such good customer service and quality work. I had them install a more sensitive alarm and stereo system into my Range Rover and I am very very happy with the work! The price was affordable and well worth it.
Great Reliable Service!…TJLHeat44
High End Car Studio is definitly the place to go! I took my two vehicles (BMW M3 and Porsche Cayenne) to them. Both for LCD TVs and remote startups. The whole process took about four hours! They sure know what they’re doing becasue they didn’t seem to break a sweat while they worked. I’m sure I’ll take the new Audi S5 I’m getting over to them!
Much better the the big box stores!…thedoctor345
Prompt service very courteous. Purchased a navagation system. Price was comparable to best buy and circuit city which was must better service and proffesional installation. Nothing like a smaller speciality shop. Highly recomend!
Great Service!…rockineve11
Read a pretty rude review from a previous customer on here. I was recommended by a couple of people that I worked with that were happy with there service. My personal experience here was very good. There prices were reasonable great location and the service was good. I had an alarm installed that no one else wanted to do and said couldn’t get be done. High end did the job and got it done the same day. I had one problem with the alarm system being too sensitive . I called telling them about it they told me to come right down. I came in had it adjusted in 10 minutes and never had any other issues. Very professional and courtious. I would recommend them and use them for all future car stereo business.
refreshing…tommiller03
The staff was very attentive to my needs. They handled what I needed from start to finish very professionally. Would highly recommend.
Great expereience…highend
Very professional knoledgeble staff. Carried all the products I needed. Very quick service.