Customer Reviews

Excellent
4.7
Based on 540 reviews
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Gio and Lexi were excellent. The service and professionalism was great. Recommend this business for all your needs. They got the gun shop in the spot ! Dope people !
Excellent service, flexibility and expertise. High End is a family-run operation with a commitment to making customers 100% satisfied. --Chuck & Cara Bongiorno
I’ve came to this place 4 times now, all times treated very well with quality work. I had a single 12 put in, then 2 15s, truhart coilovers and now switchback fog lights. Good prices ab well worth a hour + drive.
I recently had an issue with one of my car's speakers. I felt that I may have had 1 speaker blown during Christmas. I immediately started researching issues and tell signs for the matter. Once I believed the speaker was done, I started to search on Google for an appropriate company to handle this matter. I reached out to 3 companies and of the 3 High End was able to respond to me within 30 mins of my contact message. The staff member that helped me was Lexi. She explained the process for testing my audio system and the fee. When I arrived Lexi and the staff greeted me. The technician explained the wait time and if I needed to stay or pickup my car at a later time. When the process was complete the staff was able to explain that my speakers were still fine. I just had a small issue with my passenger side door from a previous accident that was fixed. The crew was able to fix that issue at no extra charge. All in all, I was told I have a 30-day warranty and when I drove home today, I didn't hear any issue from that speaker that I heard before. If everything stays smooth I'll definitely come back to this company for their other services.
High End has always had great customer service. Been using them since they been on 12th and Vine in Philly. They are always professional and get the job done within a reasonable time. They changed my headlight bulbs within 1 hr. Lexi and Giovani were very professional and pleasant. Any audio or car accessories go to High End 💯
I’ve had numerous installations done over the years since moving from Florida to Pennsylvania, and most of them have been mediocre at best. However, this was my first experience with a high-end stereo installation, and I couldn’t be more impressed with the results.From the moment I walked in, this place felt like a high-end boutique. Gio took the time to go over all the options that matched the design I envisioned. They even recommended a different subwoofer to achieve the sound quality I wanted in a sealed box setup.Before starting the installation, the team met with me to discuss the placement of key components like the amplifier, subwoofer, capacitor, bass knob, and a toggle switch to completely shut the system off. Their attention to detail and professionalism were outstanding.I’m beyond satisfied with the final product. This shop has earned a lifelong customer, and I’ll be recommending them to all my friends.
So happy I chose to stop by I got all I needed complete. Tint , remote start and got to get introduced to the family that is high end gob bless you all
Excellent advice and service, in and out in 1.5 hours with new alpine head unit and back up camera. It’s the advice that’s valuable. You won’t find this knowledge and attention to detail at Best Buy!
Great experience, i had an alarm/ remote starter and camera installed. Giovanni was very helpful and knowledgeable. Lex was very pleasant also, this is a very comfortable business to work with, which is very important for me. I look forward to returning for additional equipment.
I was here last week and I already left a review. These nice, respectful, and hard workers hardwired my dashcam for me. I didn't know that it didn't come with the required kit to have the parking mode feature to work. I made an appointment for 9am today and they made sure I was in and out asap. It only took about 1 hour to install the kit and now my parking mode works on my car. I would definitely come back if I ever need anything else done. The atmosphere is great here and a great waiting area. Complimentary coffee, water, wifi, and more. They're not idiots, they know what they're doing. I have a lot of respect for these staff. What they do isn't always that easy, especially being extremely careful. It was nice meeting everyone here and doing business with you guys. I don't know anyone's name because I mainly only talked to the one lady at the front desk, and a gentleman at the desk named Gio. I think that's how you spell it. Anyway, just saying thank you again. I wish you all the best of luck in life
High end stereos went above and beyond for me to make sure I got exactly what I wanted! I got my car decked out in my favorite color Hotpink and Leo and his partners were exceptional. They got it done in a timely fashion and were very professional. Anthony and his whole entire family made sure they communicated with me and made sure what I got was what I absolutely wanted down to the exact color. They updated me and the customer service was exceptional! I would recommend them 10000 X’s if I could. They made getting my car wrapped a great experience.The work is breath taking and I’ve already gotten stopped a million times and I’ve only got it back a hours ago 😭 I could not be more happier!!!! 💕💕💕💕-Thank you again Staff-Mimi
They were excellent helping me in every aspect of finding speakers and getting them squared away when I ran into an issue with the install. They took my car in last second and got me on my way
When I tell you the staff and owner treat all their customers like family I will be returning here again I have several vehicles that we brought here and never been disappointed
I came in with no sound coming through all my door speakers and subwoofer. I had very quick and excellent service, they worked up a great pricing for me to get all my door speakers upgraded and my subwoofer and I’m very satisfied with the way my sound system came out. 10/10 I highly recommend.
I have been coming here for a few years. This is the 3rd car with the most work I ever gotten done. I came in for 1 thing and end up leaving b with more work then i originally came in for. They do pretty good work and always will to fix anything that u might not be satisfied with. The staff r amazing. Very nice people. I know I can be a pain sometimes with my flip flops on what I like done, but they have always made sure I left out happy. Would most definitely recommend people to come here for any kind of work.
I’ve been following this place for over 20 years. Amazing professional I’ve gone to other places. Nothing come close. I highly recommend this place.
These guys are on point with there service and knowledge of all things cars.Also you can buy a stereo system, be wrapped etc. And buy a gun there too
This family business is OFFICIAL!!! I LOVE THEIR ENERGY AND CUSTOMER SERVICE FROM THE FRONT OF THE HOUSE TO THE BACK!! They are knowledgeable patient and do excellent work!! Come thru. Lou worked on my car. When he was done it was pouring raining he saw my umbrella on my front seat so he brought it out to me so I wouldn't get wet!! Great CUSTOMER SERVICE!!
Took my bmw m4 in to get a sub installed and to check out some speakers and my friend and I ran into a few issues as far as installation went and I took it back in and Anthony hooked us up with a new speaker and installed everything at no additional cost. Great spot, cool vibe, definitely recommend.
My 2011 Dodge Charger, aka Mopar 11, # 811 of 1,000 edition recently went under the knife for elective cosmetic surgery at Highend.Vertical Doors installed. “Simply the Best” in service, workmanship, and overall satisfaction.Family business. Well managed. Shout out to Lexi and Anthony for walking me through the process.
My husband and I had both our KIA SOULS done with underglow lights and the 2014 we had led headlights put in. They were extremely professional and very pleasant to deal with. They treat your cars like it's one of theirs. I highly recommend HIGH END for whatever you need for your car. Everyone we spoke with was respectful and they definitely know their stuff.
This guys amazing install in my van new alarm new multimedia system air horn price was great. Service was the best Antoni is the man definitely recommend it.
Been going here for all my customizations for years on multiple vehicles I’ve owned, always been treated with the utmost respect, never a problem ever, the whole staff are just an amazing group of individuals. Had the pleasure of talking in depth with Tony Sr today for an extended period of time, covering a spectrum of topics and honestly I walked away from that conversation seeing how and why I’ve received the level of professionalism I have over the years, the tree definitely doesn’t fall far the tree Tony Jr is a direct embodiment of his Father, nothing but good things to say about my experiences here and I highly recommend them for all you vehicle customizations.
Excellent experience.I can't thank Anthony and Mark for installing a back up camera and Nav system in my 07 Honda Element SC. Saw their booth at the Philadelphia Car Show and they were true to their word of installing an excellent system.Thanks
One of the easier 5-star ratings I could give. Called on a Tuesday night and got me in first thing Wednesday morning. I attempted to install an aftermarket mulitmedia head unit in my 03 Lexus GX and failed. These guys got the job done in less than 2 hours and took genuine interest in what my dilemma was. Such a niche and complicated job to master and they gave a more than fair price. I will come back to upgrade audio here due to how easy and fair these guys treated me.
Had an awesome expiration very helpful and informal. Talked to Anthony on the phone to have make an appointment Scheduled immediately to update my truck radio unit.When i arrived Giovanni took care of everything very knowledgeable. Went over the options available and found the unit that was right for my needs , they took it from there with in 2 hours called me back and the job was complete . Professional , fast & convenient. simply the best !
By Far the most amazing service and cleanest install. Anthony and the entire crew made sure I was well taken care of and had great advice. My 2022 Silverado looks completely stock until you turn the volume up! Amazing company and amazing people! #1!!!
High End Stereo is the Absolute best we have a Livery service and these guys keep our vehicles looking and sounding good. Because of them we have the best Sprinter in the game.
I had a GREAT experience with High End Vine Street Car Stereo. They were prompt and professional, and did a perfect job. Anthony and his team are very experienced, and I felt completely comfortable with their recommendations.
I took my Jeep to the dealer today to get my stereo fixed. They were very pleasant. They were able to address all my needs. I'm very happy with the outcome. I will recommend this shop.
Helped me with my backup camera and alarm on car. Anthony and the rest of the staff are very helpful and informative. Really convenient and try and work around your schedule to get services done for you. Money well spent.
Highly knowledgeable! Very professional at what they do! Got my factory radio changed to something better. I highly recommend if anyone wants to upgrade their vehicle, this is the right place to go!
Where do I start I was late for an appointment between 1:00 and 1:30 set by Meghan who still accomodated me Giovanni had his technician Carlos do a through diagnosis test on my outdated viper system troubleshooting the issue until he figured it out once I said yes to the cost Carlos rewired my system and had it back working for me the way it was when I brought the vehicle all I'm saying is if you want a staff who's honest and caring go no further this is where you need to go for all your audio and car alarm needs I can't even mention the nice things I overheard the staff do for a customer who had an issue and Giovanni sent the customer off with a smile and she was thankful trust me you can't go wrong here 💯
I had a problem that I thought no one could fix. My factory radio with GPS, navigation & Bluetooth stopped working, and my local VW dealer wanted a crazy amount of money to replace it. High End was able to install a new Alpine head unit with Apple car play and I couldn’t be happier. The new unit looks amazing and sounds incredible. I was so impressed with their team because they were able to install it in a few hours. I will be returning to upgrade a few other items. If you are having car radio issues, I highly recommend you visit their store.
Great work and highly knowledgeable. I had purchased a set of side skirts elsewhere and high end did install for me. Very professional!!. Item was shipped to me damaged and high-end staff was able to repair and install item perfectly. Customer service and satisfaction is a guarantee at this place. Will be using them for all my vehicle needs!!!!
Absolutely great service, was having trouble finding the part that i needed since I have an older model car but Giovanni was really patient and helpful with me and he looked until they found what was needed. The best part is that is was affordable and done correctly. Would recommend this place to everyone. Thanks again
High End is a great place for all of your audio and other needs. The staff is knowledgeable and caringTheir work is superior and they work with any budget.
I had an awesome experience the service fast and quick o would definitely recommend them to all my friends and I will definitely be back to get my windows tinted
I never Write reviews ……….. but In this case it’s necessary! First and foremost I have had them do different things to at least 4 of my cars over the years but this time was especially exceptional . First, Anthony is the best and very patient . I was all over the place with customizing my vehicle and although they did exactly what I wanted , I hated it. Anthony refused to let me leave unhappy and did everything in his power to fix it and they did . I was The biggest pain in the a** during this process. Texting and calling and just being annoying , but Anthony never made it seem as if it was an issue. Honestly I would have told a customer like me to go somewhere else , but they really did exceed my expectations in the end and I’m finally happy with my G-wagon . I’m sure everyone there is great ! But ask for Anthony , he will make sure you are good for sure ! Also, I think their pricing was very fair . If I had to say anything that was not 100% satisfactory it would be that I wish they would have put down some paper on the floor on the drivers side to cover my mat before the mechanics got in and out , I felt like it got a little dirty from that , but they made up for it because they put gas in my car that was apparently delivered to them empty . They get a 10 out of 10 in my book .
I am a new client of High End and only have good things to say. The professionalism they show their clients is refreshing. No matter how many questions I asked Javonte he always answered. They worked on both my wife’s vehicle and mine to install radios. Their workmanship is beyond approach. I highly recommend them to everyone.
Just bought a new car in August. It did not have the CD player , JUST SIRIUS. I was very disappointed because I enjoy listening to my CDs. I happened to mention it to my Co-worker and he told me about HIGH-END STEREO. He said my boss had been there and a lot of the Ballers go there etc. He brought it up online for me to look at and I spoke to my BOSS and this seemed to be the place to go. I went to High End and they took care of all my NEEDS. Anthony and his TEAM ARE THE BEST. I got a new CD AM FM player put in to REPLACE the one in the new car and LOVE IT. GO there. U'll SEE 👀.....YOU will not leave disappointed. HIGH END STERO, U ARE as they say: DA TRUTH!!! THANK YOU. YOU HELPED ME BRING IN THE NEW YEAR RIGHT. ~~~
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